Customer Service Finance Administrator

Vacancy ID: 7693
Main Location: CSM - King's Cross, London UK
Hours: 35
Contract: Permanent
Salary: £29,851.00 - £36,377.00 per annum
Closing date: February 4, 2022 11:55 pm

The role

The role of the Customer Service Finance Administrator will work closely with the rest of the UAL Short Course Finance & Customer Service team. 

The post holder will be responsible for effective and efficient processing of finance administration for customer facing finance operations, including refunds, course transfers, company bookings and raising sales invoices. You will communicate with customers via email and over the phone.

Why choose us?

UAL Short Courses is committed to creating diverse and inclusive environments for all staff and students to work and learn – a workplace where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

University of the Arts London and UAL Short Courses offers an extensive range of courses in art, design, fashion, communication and performing arts. Our graduates go on to work in and shape the creative industries worldwide. UAL is ranked sixth in the world for Art and Design in the 2020 QS World University Rankings®. The University has a world-class reputation and is made up of 6 equally renowned Colleges: Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion and Wimbledon College of Arts.

Your Profile

You will be have experience of working in a financial environment processing finance administration, working with tight deadlines and familiar with financial processes, policies and procedures.

With high level Customer Service experience,  experience of excellent oral and written communication skills, you will be able to liaise effectively with your team and colleagues, and also to build and maintain positive relationships while sharing best practice with colleagues in other short course teams and throughout UAL. You will have the ability to plan and priorities workload effectively to achieve short and long-term objectives.

In return, the University of the Arts London offers generous leave, an attractive pension and a commitment to your continuing personal development and training in an environment that encourages excellence, creativity and diversity.

we can be contacted on RKEEstaffrecruitment@arts.ac.uk should you have any queries.

Please apply early as application closing date maybe held earlier if sufficient applications are received.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

Candidates are advised to submit applications early.

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Academic Career Pathways

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Staff Diversity

We value the diversity of all our staff and the enrichment this brings to our community.

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Staff Benefits

Our staff have access to a range of benefits, which recognise and reward their contributions